Narratives of care: Unveiling the potential of compassionate marketing in sustainable tourism
Swati
This paper explores the intersection of compassionate marketing and sustainable tourism, a critical nexus in an era where consumer awareness and ethical considerations are reshaping the tourism industry. Compassionate marketing, a strategy that emphasizes empathy and social responsibility, has the potential to significantly influence sustainable tourism practices (Smith & Colgate, 2007). This study delves into how narratives within marketing can be leveraged to foster a more sustainable and ethically conscious tourism industry.
Tourism, as a major global industry, has a profound impact on both the environment and local cultures. The rise of sustainable tourism, which seeks to mitigate negative impacts and promote positive contributions, is a response to increasing global concerns about environmental conservation and social justice (Buckley, 2012). The integration of compassionate marketing into this sector offers a pathway to not only appeal to the ethical sensibilities of tourists but also to encourage behaviors that support sustainability goals (Choi & Parsa, 2006).
The role of narratives in marketing is particularly significant in this context. Narratives have the power to shape perceptions, influence behaviors, and evoke emotional responses (Escalas, 2007). When used effectively, they can convey complex ideas about sustainability and ethics in a manner that is both engaging and relatable. This paper examines various narrative strategies employed in compassionate marketing campaigns within the tourism sector and evaluates their effectiveness in promoting sustainable practices (Tussyadiah & Zach, 2012).
Through a comprehensive review of literature and analysis of case studies, this study demonstrates that narratives of care in marketing can lead to increased awareness and adoption of sustainable tourism practices among consumers. Furthermore, it highlights the potential for these narratives to create a more profound and lasting impact on tourist behavior and attitudes towards sustainability (Morgan, Pritchard, & Pride, 2011).
In conclusion, this paper underscores the significance of compassionate narratives in marketing as a powerful tool for advancing the goals of sustainable tourism. It offers insights for marketers and policymakers on harnessing the power of storytelling to inspire positive change in the tourism industry, contributing to a more sustainable and ethically responsible future.
Swati. Narratives of care: Unveiling the potential of compassionate marketing in sustainable tourism. Int J Res Marketing Manage Sales 2020;2(2):58-61. DOI: 10.33545/26633329.2020.v2.i2a.140