International Journal of Research in Marketing Management and Sales
2021, Vol. 3, Issue 1, Part A
Analysis of emerging frauds in healthcare industry and its impact on sustainability
Kajal Sharma, Ekta, Akshay Oberoi and Amit Sharma
This study is to understand the types of frauds and their impact on healthcare industry in India over last 5 years that is 2015-2020. Literature review says poor corporate governance, poor human resource management, lacking in implementation of policies, people and tolerance of fraud are the major reasons behind emerging frauds in this sector. This paper provides the deep insight of frauds related to Medical Negligence, Bio-Medical Waste, Violations of COVID-19 Norms, Inflated Bills and Medical Education scams by Hospitals of India and their impact on sustainability. The data related to all these frauds have been collected through secondary data, relevant data compiled from it which includes type of hospital, state in which it happened, how much fine paid by hospital, how much compensation they paid (if applicable) and how much they gained out of fraud. Furthermore, discuss the efforts to control these frauds and reach on conclusion that there is need of improvement in healthcare laws and ethics.