author(s)
Azarruddin Shamshuddin Mulani, Smiriti Tiwari, S Priyanka and Udayan Giri

abstract
The diary supply chain, as all other agri-businesses, is complex. Technically, the diary chain starts with the raw milk production & ends when other processors, institutions & consumers utility products which are created in the value chain. As consumer’s habits and decisions are not static, it imposes urgency for change in the supply chain in order to have consumers ever-changing needs met. However, this ever-changing demand has a direct effect on the people within the supply chain, they have to change (or) adjust accordingly. Supply chain is an integrated manufacturing process wherein raw materials are converted into final products, then delivered to customers. At its highest level, a supply chain is comprised of two basic integrated processes.