Blockchain and the future of digital marketing: Enhancing trust, transparency, and transformation
Hema Harsha, Pushpa BV and S Sathyanarayana
Blockchain technology is emerging as a powerful tool in the evolving field of digital marketing. Known for its decentralized, transparent, and secure architecture, it offers new possibilities for addressing key challenges such as data accuracy, ad fraud, and consumer privacy. There is a need for trustworthy and verifiable systems as marketing practices increasingly rely on data-driven strategies. This study explores the transformative potential of blockchain technology in the digital marketing landscape, focusing on its capacity to enhance transparency, prevent fraud, protect consumer privacy, and foster brand trust. In response to growing concerns around data integrity, privacy breaches, and fraudulent digital practices, blockchain emerges as a decentralized and secure solution capable of reshaping how marketers engage with consumers. Data was collected through a structured questionnaire administered to individuals across various age groups, industries, and levels of blockchain familiarity. The data was tested for reliability and further analyzed using chi-square tests, correlation, and regression.
The findings reveal a positive perception of blockchain’s role in improving real-time data tracking, ensuring metric authenticity, strengthening consumer trust, fraud detection, and secured data privacy. However, significant adoption challenges exist for small and medium enterprises (SMEs), primarily due to cost constraints, technical barriers, and limited awareness.
By emphasizing blockchain’s practical benefits through education, real-world use cases, and scalable solutions, marketers can unlock its full potential. This research concludes that blockchain is well-positioned to drive a more transparent, secure, and consumer-centric future in digital marketing, provided key barriers are addressed through inclusive and strategic efforts.
Hema Harsha, Pushpa BV, S Sathyanarayana. Blockchain and the future of digital marketing: Enhancing trust, transparency, and transformation. Int J Res Marketing Manage Sales 2025;7(1):396-400. DOI: 10.33545/26633329.2025.v7.i1e.251